In addition to improving your body language, you can improve your communication skills through the quality of voice, as well as effective listening skills.
It is important to utilize an effective tone of voice:
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that is pleasant
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with interested intonation
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with appropriate loudness
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with moderate rate of speech
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that is natural and relaxed
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that has simple and precise language
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fluid in speech
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has minimal use of slang
A large part of communication is being able to listen:
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that is, focusing on what is being said
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acknowledging what has been said
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asking questions for clarification on parts that are vague or difficult to understand
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paying attention to body language
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resisting urge to interrupt or give advice
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knowing your complexes or things that bother you
